Our Company Departments can be contacted using the following options:
Phone Eastern Time:
10X World, LLC
5922-A5 Weddington Rd
Wesley Chapel, NC 28104
Using the login link found at www.GorillaMarketingPro.com a Member can log in with their username and password that was assigned to them. Members will find a "Support" link in various places within the Members web site.
For each visitor to our Web site, our Web server automatically recognizes the visitor's IP address.
We collect user-specific information on what pages visitors access or visit. We also collect information volunteered by the visitor, such as survey information and/or site registrations.
The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, and to provide further information regarding 10X SBC through the form of email communication.
Information we collect:
We collect information to provide better services to all of our users – from figuring out basic stuff like which language you speak, to more complex things like secure sessions, what to show in your members area and what pages to show after you fill out a form.
We collect information in the following ways:
Information you give us: For example, our service require you to sign up for a FREE Account. When you do, we’ll ask for personal information, like your name, email address, telephone number, username, password and country. We also ask for your credit card and billing information if you choose to take advantage of our Platinum Membership. We also ask you to create a publicly visible Profile, which may include your name, email, Facebook, Twitter, Youtube, Skype and photo. It's entirely up to you what information you wish to show to the public if any at all.
Log information: When you use our services, we automatically colect and store certain information in our server logs. This includes:
Local storage: We may collect and store information (including personal information)locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
Cookies and similar technologies: We and our members use various technologies to collect and store information when you visit Gorilla Marketing Pro, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with our website and system.
With respect to email:
The only way a visitor will be added to our email distribution list is by voluntarily entering their contact information in one of our site registration forms. We have in place a "Verified Double Opt-In" policy whereby all registrations are confirmed by means of return email. In the case where a registration is not confirmed, the unconfirmed registrations will only receive periodic emails reminding the visitor of their need to verify their registration, otherwise, if the confirmation of registration is received, they are considered a "confirmed" recipient.
If a visitor does not want to receive e-mail from us in the future, they simply need to click the unsubscribe link found in just one of the emails that they have received from us. Additionally they can let us know by sending an e-mail to the above address or writing to us at the above address.
With respect to cookies
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us for which you provided us your phone number.
With respect to Ad Servers
We do not partner with or have special relationships with any ad server companies.
With respect to security
We take precaution to protect our Subscribers and Members information. When Subscribers and Members submit sensitive information via this Web Site, their information is protected both online and off-line. When our registration/order forms ask Subscribers and Members to enter sensitive information (such as credit card number, billing information, etc.), that information is encrypted and is protected using industry standard encryption software (128 bit secure socket layers protocols).
While we use SSL encryption protocols to protect sensitive information online, we also employ security measures to protect Subscribers and Members information off-line. All of our Subscriber and Member information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Finally, the servers that store personally identifiable information are in a secure environment.
How we use information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect 10X World/Gorilla Marketing Pro and our users. We also use this information to offer you tailored content.
We may use the name you provide for your Gorilla Marketing Pro Profile across all of the services we offer that require a Gorilla Marketing Pro Account. In addition, we may replace past names associated with your Gorilla Marketing Pro Account so that you are represented consistently across all our services. If other users already have your email, or other information that identifies you, we may show them your publicly visible Gorilla Marketing Pro Profile information, such as your name and photo.
If you have a Gorilla Marketing Pro Account, we may display your Profile name, Profile photo, Email, Phone, Facebook, Twitter, Youtube, Skype at your will. We will respect the choices you make to limit sharing or visibility settings in your Gorilla Marketing Pro Account.
When you contact Gorilla Marketing Pro, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. One of the products we use to do this on our own services is Google Analytics and our own internal tracking system. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer.
Our automated systems analyze your content (including emails) to provide you personally relevant product features.
We may combine personal information from one service with information, including personal information, from other Gorilla Marketing Pro services – for example to make it easier to share things with people you know. Depending on your account settings, your activity on other sites and apps may be associated with your personal information in order to improve Gorilla Marketing Pros services.
Gorilla Marketing Pro processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.
Transparency and choice
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:
You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences, our system may continue to log you out when you change pages.
Information you share
Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines, including Google and Bing. Our services provide you with different options on sharing and removing your content.
Information we share
We do not share personal information with companies, organizations and individuals outside of Gorilla Marketing Pro with the exception of our payment processors.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses.
If you have any questions or concerns regarding any of these policies please don't hesitate to contact us.